FAQ

How long it will take to complete a web project?

Time required to complete a web project is depending upon the size and the features required in the website. Normally, w small website can be completed within two weeks of time. A website with many pages, dynamic features can take around three to four weeks time. But, If you require the website urgently then, off course we can make faster.

The usual delay occurs due to the delay in receiving the required materials from the client for creating the website. We require the comments and feedbacks in each stages of the web project. Sometimes, client takes more time in getting back to us with their feedbacks. If we can avoid such delays then, off course we can compete the web project within the agreed time.

Web designing is a creative work. Our goal is to create a website that our clients are completely satisfied and productive.

How can a website prove helpful to me?

Your website reflects your unique corporate identity on the internet. Its aesthetic design and functionality will keep your clients and visitors visiting over and over again. BMBO identifies your company on the internet and that serves as a powerful and successful advertising medium. There are a few general statements that may help you realize your needs. First a website can reach millions of people that might not otherwise be available. Second, customers can view products, services, or whatever you want to share from the comfort of their own home. No matter what type of business you are in, Internet is a vast expanse to grow and make money.

Why does it matter how it looks as long as it works?

When you receive a visitor to your site, they will instantly perceive the quality of your services or products. The first impression a customer or potential customer gets depends on the appearance of your website. A visitor will be interested and explore your site only if it is appealing and easy to navigate. You are marketing yourself and your business to the world over the Internet and it is important to show your best.

I don't think a website will do anything for me, am I right?

No, many people overlook the various products, services, or business processes they can include on a website. Any communication or interactions that happen within your business can be made easier and more efficient by the web. Your business will save money and time while appealing to a much greater audience, the world.

I have heard that my website can be a place to help my employees do their jobs, is this true?

While most businesses view the Internet as an opportunity to expand their sales through traditional e-commerce, few people are aware of the opportunities of increasing efficiency and reducing expenses. Placing business processes, especially those done daily, on the internet is possible for all types of businesses.

Does small business need a website?

A website does not have to sell your products; it can be used simply to let potential customers know you are there. For small businesses particularly those that rely on a local customer base this can be an invaluable source of additional customer enquiries.

For companies who are now considering gaining a web presence we would say go for it. You have nothing to lose and a lot to gain. You do not need to sell on the web to have a meaningful website. In many cases a business website can be used purely for lead generation.

Many businesses rely on customers from the local area. Typically these businesses would advertise locally and in doing so would receive a stream of local customers. In this situation I believe this business is losing out on an additional extra stream of customers by not having a company website. Just imagine how many people go to Google or any other search engine and type in [town name service]. If a local company was to have a website and it was to rank for that term then they would be able to attract many new leads through the website.

A website like this does not need to sell the product or service, is simply there to gain search BMBO for the preferred search terms.

How can I review your work samples?

You can have a look at our portfolio and review our works done.

How can I know more about what online marketing is and what it can do for my business?

You can fill our contact form or simply call our customer service desk anytime to learn all about e-marketing. Our experts will analyse your business and its needs and will advise you accordingly.

Which of BMBO’s products or services suits my business best?

Again, it depends on the type, size and goals of your business. This question will be best answered by our experts after they comprehensively analyse your particular circumstances.

Why should I focus more on online than offline or traditional marketing methods?

Online marketing is faster, more effective and above all, costs way less than the traditional one. Plus, unlike marketing via mass media, it doesn't send your message to wrong audiences. And above all, it is aligned perfectly with the tide of changing times.

How can I order a BMBO product or service?

You can view full details about our products and services online and contact us via the online contact form or phone. We'll get back to you at the earliest opportunity to discuss your particular business needs and then recommend to you the appropriate solution.

What if I face difficulties using your products or services?

No worries! If and when you feel confused or find it difficult to understand our system, just give us a buzz and our support person will be at your service.

What if I don't get expected results within the stipulated time period?

It is quite unlikely that you won't get the expected results. We always deliver what we promise so there's no question about failing to achieve the projected goals.

Why should I choose BMBO when there are so many other online media service around?

BMBO is the only company in the entire Middle East to offer full 360 degree online media services ranging from e-marketing, SEO, web design, e-commerce, animation, analytics and outsourcing services. Every single project we undertake follows the strictest guidelines and fully meets the industry standards.

Are BMBO's operations limited to the Middle East or they are available globally?

It is in our nature to think BIG so we have already geared-up for global presence.

How easy is it for me to bring my business online?

For us it's as easy as ABC. Just discuss your business details with us and we'll make you a website that's a perfect match for your products and services. Once your website is ready, you're online.

I recently got a pretty website made for my business. How can I know whether it is professional or not?

Again, website analysis is the only way to know whether your website has the professional look and feel. Remember that the beauty of a website is no gauge for its performance and industry relevance.

I'm not happy with the design of my new company website. What should I do?

You can simply have us redesign your new website to get the look and feel you want. We'll conduct a thorough industry research and make you a website that's beautiful and professional, and offers the ultimate user experience.

Do you keep the industry standards in mind while designing a website?

Sure. We follow the W3C standards and WCA guidelines to promote the industry best practices and provide our clients with the best of what they want.

Do you use Flash animation in your website design?

Yes we do use flash as and when required. It is important to note that there are times when flash animations can be an asset but it would be unwise to use "flash" to create an entire website or even entire pages of your website as search engines are not able to read the content of flash and therefore any words used in animations will not be indexed by the search engines.

Generally it is best to use flash for smaller banners, advertisements or demonstrations and incorporate the flash animation into a web page which also includes some written text in html. This way the search engines will be able to index your information

How many pages can I have on my web site?

As many as you like. From a search engines point a view - The more the better!

Do you display any banners or pop-up ads on my website?

Absolutely not! - It's your website and you have total control over the contents and who advertises on it.

Do you use flash?

Yes, we use Flash and animations to make a web site more appealing.

Should my entire web site be designed using Flash?

We do not recommend this for Business web sites. Entire websites presented as a movie only, rarely get good search engine listings.

Can you design sites that require passwords to access?

Yes. We can password protect content in specified folders of your web site.

Do you offer web design services?

Yes. Please visit our Website www.boostmybusinessonline.com for details.

Materials required?

We require text (in any format) for the content, Logo, Images (in any format), Links, Sample websites.

Is the number of pages, I want to have on my site, directly proportional to the web space?

No, pages are not the only component of a web site. It is a blend of graphics, pictures, forms, backend database, logs, emails, spam filtering software, etc. all of which consume space.

How long does it take to get a web site designed?

The time frame is determined by the size of your web site, the complexity of your site design and our current client design schedule.

How u can go ahead.

Once the layout is approved, pay 50% of the total project cost and we will complete the whole project. Pay the remains of the project cost and your website come live.

Do you offer Complete Website Solutions? (Designing + Internet Publicity + Web Hosting)

Yes, we do. You can visit us at www.boostmybusinessonline.com to get more info on domain registration + hosting + designing + Internet publicity full package for your web site.

Can I maintain my own site once you have configured it?

Yes, you are free to upload/change your dynamic web pages as often as you want. Once we have allotted the web space and pointed your domain, you can manage your website easily on your own using the login information of your Website control panel.

Can I test my site before beginning service?

You can definitely check the site while the designing work is in progress and can put in your suggestions and comments. We will rework on the created layout till it reaches your satisfaction level. We assign a temporary domain name for testing speeds, uptime etc. before you sign up.

How is BMBO's web content management system better than other WCMS's available in the market?

BMBO's web content management system has the cutting-edge features that make it stand out in the crowd. Its robust structure, click ease, user-friendly interface and effortless implementation make it a favourite web content management system.

Will BMBO solve all of my content related issues?

Sure. Rest assured that you won't have any content related issue once we are with you.

Will I have to hire experts to manage your web content management system?

Not at all! We have designed WCMS with non-technical users in mind. So you do not need hire any experts to run and manage Patriarch - you can easily do it yourself.

What if I face problems using your WCMS?

Seeing the simplicity and flawless functioning of our WCMS, we don't foresee you facing any difficulty with the software. We also provide free system training to you and your staff if required. But still you face any problem after the system's implementation, all you need to do is give us a buzz and our support person will be at your doorstep to assist.

What is the web content management system?

Web Content Management System or WCMS is a web based application which turns a static website into a dynamic one and allows a user with little or no programming knowledge to create, edit and control entire website data which may include electronic files, images and video based media, audio files, electronic documents and web text.

Do I need WCMS even if I have a small website?

We would suggest Yes. No matter how small your website, a web content management system will make it more attractive and feature rich, besides giving it the flexibility to expand to meet the future needs of your growing business.

Does the use of a WCMS bring the site's rankings down?

Well, it depends on the CMS you are using. Some web content management systems have in fact reportedly brought the websites' search rankings down.

But rest assured that with our WCMS, your search rankings will only go up and up. Our web content management system is built from the ground up to be search engine friendly, and we've even extended the core product with our own search engine optimization modules. BMBO’s WCMS provides the core elements needed to ensure good search engine results and full website indexing, including:
Search Engine Friendly URLs
Faster loading pages
Well structured HTML
Page level control over meta tags and page indexing
RSS feed for regularly updated content
Auto-updated XML site map

Why do I need your webcompany to create CMS for my website?

Our CMS adds a new life to your website and gives you the click-ease power to create, edit and manage the entire content on your website without disturbing the site's design and layout. No matter how extensive your site is, we will remove all the content related hassles and enable you to do the task without any technical knowledge.

Do I need to know programming languages to use your CMS?

Absolutely not. We develop WCMS keeping in mind the non-technical administrators and users. So even if you have little or no knowledge of programming languages, you can still manage your site's content with an unmatched ease.

Will my website be secure using the WCMS designed by BMBO?

Yes, your website will be 100% secure using our WCMS.

Will CMS created by BMBO enable me to manage my site's content all by myself?

Absolutely yes. You will be in total control of your site's entire content. You will be able to create, modify and remove any data from your website with complete ease. Once you login the site's admin area through your id and password, the entire site's content is in your total control.

Why should I go for BMBO's SEO service?

Because it's only BMBO in the entire Middle East that guarantees improved rankings within the stipulated time period. BMBO's SEO team features professionally trained search engine optimisation experts who are up-to-date with the latest industry developments.

How can I know whether my website is SEO-ready or not?

You can have us analyze your website for SEO-friendliness as the initial part of our optimisation work for your site. Our experts will thoroughly analyze your site for SEO friendliness and if required, will recommend changes in the initial analysis report.

I want better rankings without making any changes to my current website. Is that possible?

Yes, that's possible to some extent. Our off-page optimisation will keep your site intact and will improve your rankings. But search rankings also depend on how SEO-friendly your web design, content and site functionality are. So we usually recommend our clients to fix the design, content and linking problems if they want improved rankings.

Will you optimize my site for the keywords of my choice?

Yes, you can also have us optimize your site on the keywords of your choice. But keyword research is also a major part of our SEO service in which we identify the keywords most used to find the particular products and services you are offering. We then optimize your site on those industry keywords, no matter how competitive they are.

What is Search Engine optimisation (SEO)?

Search Engine optimisation is the process of designing and executing a web site to be highly visible to all the major search engines like Google, Yahoo and MSN. This allows the website owner the opportunity to gain an added advantage on competitors and increase the volume of people in having exposure to their business.

Why is Search Engine optimisation important to my business?

Recent figures estimate that 70% of people use the Internet in the first instance to search for products and services that are not easily accessible within their immediate radius. These people are actively in the frame of mind to already purchase your product or contract your services and are therefore classified as a target audience. A well-built website or a properly executed Search Engine optimisation strategy allows you to be positioned high in the search rankings that are displayed to this audience leading to a higher chance that they will visit your site and turn into a potential lead or purchasing customer.

Which Search engines do you work with?

BMBO Online Media Solutions work with the three major BMBO-source-providing search engines, Google, Yahoo and MSN with Google being the priority focus purely due to the high percentage of web users favouring this search engine as their primary choice when seeking services or products on the Internet.

What is the most used search engine?

Google.com and its locally based search engines is by far the most used search engine. It not only contains a wealth of information related to your particular search it is now incorporated as standard in most new browser toolbars making it easily accessible. Google also powers smaller search engines and is estimated to provide 300 million searches per day.

What does Page Rank mean?

Page rank is a Google term and numeric value based system that is focused on link popularity and how important a particular page is on the web. Page rank is awarded on a scale of 0-10. And calculated on votes given to links on a web page and the number of incoming quality links pointing to that web page. A vote determines how important a page must be, the more links incoming (or votes) cast against that page help Google define a higher page rank importance.

How long can it take to get high rankings?

This is not an easy question to answer. There are many determining factors to gaining high rankings, two of the most important are:

1. Your site build. If your site is built poorly, has bad core coding, does not adhere to modern construction standards, has poorly written textual content or irrelevant textual content, poor density of keywords and no meta data or title tags then you cannot expect to rank highly in a short time frame.

2. Lack of incoming links. Incoming links that validate your website from reputable sources allow search engines to establish that your site has been deemed by others knowledgeable in your particular field that it is either rich in relevant information or visual content and therefore has credible worth to be listed highly.

BMBO Online Media Service offer pre-SEO project consultation that allows you to understand when you can expect to see tangible results through our strategies. This consultation and proposed timings are calculated individually for each client's individual needs, dependent on whether they already have a current online presence, or if it is a brand new web initiative yet to be launched.

How do search engines determine the ranking of my site?

It is generally understood that you cannot pay search engines to rank your site highly in an organic listing. You can however pay for sponsored listings using pay-per-click methods. Search engines give priority rankings to sites based on closely-guarded complex algorithms which analyse your site for data quality and relevancy of content incorporated within. At BMBO we invest heavily - in terms of time and research - into working with these algorithms to help your site achieve the best possible location in major search engines for industry-specific search terms and keywords.

What are spiders, robots and crawlers?

These are computer programs that repeatedly scan the World Wide Web in a methodical and automated manner. Search engines in particular use these programs as a means of providing up-to-date data on web pages and logging this data into their search databases. If you own a website or are thinking of building one you can expect a visit from these types of programs.

What are Meta Keywords?

The "meta keywords" tag allows you to provide additional text for crawler-based search engines to index along with the rest of what you've written on your site. One way to use the meta keywords tag is to emphasize a particular word or phrase in the main body of your text. For example, if you own a website about made-to-order suits, and want to reinforce the word "bespoke", what you would do is ensure that that word is scattered liberally and strategically throughout your web copy, and also inserted into your Meta keywords.

Another option is to insert unusual words or synonyms into your Meta keywords tags that you don't actually have on the page itself. For instance, if you are a Star Wars fan and have a website about collectible Star Wars toys, a good idea would be to put George Lucas's name in your keyword Meta tags. This would increase the odds of someone stumbling upon your page while they were originally looking for George Lucas. To increase the odds of people stumbling upon your site while looking for info related to Mr. Lucas we would include his name throughout your whole web-copy.

I have had my current website in place for years but still my online business is not yielding profits. Why is it so?

There can be many reasons for it. The most likely reason is that it may lack the professional design that's attractive and syncs with your industry. Another major reason could be poor SEO-friendliness of your site, i.e. content that's not relevant and keyword-rich, absence of organised Meta data, poor functionality and so on. However the actual reason would only be determined through website analysis by our SEO experts.

Do you guarantee high rankings?

Once contracted, BMBO Online Solutions are aiming to get you the highest possible rankings for your particular site and related search terms and keywords. We do not guarantee page 1 rankings unless we deem that your existing site is capable of reaching this. High rankings result from consistent and dedicated ethical approaches to optimising your site on and off page. We employ a number of techniques to achieve this, all of which is illustrated in our written proposal to you. Some clients who instruct our services achieve high rankings in the first few months because they already have a well-built site rich in content, while others can take many months to achieve this objective. We aim to reduce the time frame to high rankings by providing suggestions on improving your site at each and every opportunity. Our track record and collective experience proves our adeptness in this business. For this reason we expect clients to listen to our suggestions and incorporate them into their strategy for achieving high search rankings.

How do I know your SEO service does not employ an unethical approach?

BMBO Online Solutions never use unethical Search Engine optimisation practices. 'Black hat' search engine optimisation practices are not something we partake in. By 'Black hat' we refer to methods such as page cloaking, page jacking, duplicating content, keyword stuffing, spamming keywords and using link farms. We advise that you closely scrutinise any search engine optimisation vendors approach before you enlist their services, paying close attention that they do not employ such methods. Apart from being ineffectual for long-term high rankings it could also result on your site being removed from search listings altogether. BMBO Online is sometimes asked by clients to apply these methods purely just to boost their site rankings faster, if these requests persist we would typically terminate the business relationship. We do not believe in 'Black hat' methods nor do we wish to jeopardise our good reputation; two good reasons for you to feel confident that with BMBO everything is always above board.

How can I see how many people visit my site?

We employ statistical programs that log and compare many metrics on your site. And we also take data from server logs. This information can be extremely powerful for understanding the performance levels of your site and identifying areas for improvement. The web data we provide you with can also help in optimising your site for search engines and for future marketing initiatives. We can also add a free tool via Google Analytics to your site which you can access whenever you wish to see your website statistics. However you have to sign up to use this service and supply us the required code to embed throughout your site. We also provide a web metrics and consultation service for a nominal fee which allows you to tailor your stats to your required needs and obtain consultation services on recommended areas of improvement within your website. This service usually comes bundled with our search engine optimisation service.

Why should a site be submitted to search engines and directories?

Traffic you receive from search engines is targeted. Visitors arriving at your site from search engines have entered a keyword relevant to your site, so they are already interested in your product or service. This is the best source of potential customers you can have. Search engines are free to users and potential customers know where and how to use them. They are the number one way where users find new sites. Surveys show that over 85% of users rely on search engines to locate information on the Web.

How can search engine marketing strategies impact my business?

The goal of effective search engine marketing is not just adding traffic - it is about growing your online business by reaching qualified consumers of your products and services. Boostmybusinessonline employs best business practices, benchmarking, predictive modelling and forecasting to help you understand and obtain your growth potential. With over 400 million people using the Internet and using search properties, the potential Web audience is so large for businesses that a strategic and sustainable approach to capturing that market is vital.

We are leading experts in our line of business. How can web promotion help our brand management campaign?

The search engines are "brand-blind." That means they don't know how big your company is or if you're a top expert. The only way the search engines will know about your site (and position your pages well) is through Internet marketing efforts. Check out how many small businesses gain top Google rankings - while their corporate competitors are nowhere to be seen. Chances are that the small business engaged in an Internet marketing campaign, while the big brand competitor relied strictly on their offline branding for results. If brand management is crucial for your marketing success, a SEO campaign should be paramount.

Will submitting my site guarantee it will list at the top of the search engines?

Absolutely not. Listings are largely dependent upon the web site's pages being easily found and the content of the pages (text, titles, meta tags, etc.) recorded by the search engines. Boostmybusinessonline’s hosting helps increase a web sites visibility on the Internet and assists the site administrator in producing premium content for better listings.

I have already submitted my web site to the search engines but it is not listing well?

Boostmybusinessonline can help you visualize how the search engine sees your site. If your web site is not doing well and listings are unsatisfactory, then among other things, the site's content and meta tags need a closer look.

How often should a page be submitted?

Submitting a page weekly or monthly serves no purpose and can adversely affect the page or entire web site. After the initial submission of a page it should only be re-submitted for the following reasons:

a) The page drops out
b) The listing falls dramatically
c) There are substantial content changes

I want to be able to sell my products online and receive payments online. What should I do?

Just get in touch with us and we'll take your requirements and convert your website into an e-commerce website by adding a shopping cart and placing an online store for you. The e-store will display all your products and services and with shopping cart you'll be able to receive payments online, right through your website.

How safe is online transaction?

With time, online transactions are getting safer and it's now 100% safe to shop. Usually the websites with secure managed hosting solutions including firewalls and SSL certificates carry out safe transactions.

Will my personal merchant account do? Or I'll have to use some other payment gateway?

Your personal merchant account can easily be configured to the e-commerce implementation process. Or if you don't have one, we can use some other payment gateways such as PayPal and 2CheckOut.

What are the benefits of Ecommerce?

The primary benefits of ecommerce revolves around the fact that it eliminates limitations of time and geographical distance .In the process, ecommerce usually streamlines operations, lowers costs and enforce instantaneous secure transactional system.

What is 2CO?

Cash transactions have been routed through 2CO which proves to be a trusted international online payment solution. 2CheckOut.com values the privacy and security of the information that you share with us through our website. 2CheckOut.com combines technical and physical safeguards with employee policies and procedures to protect your information.

Your prices are lower / higher than other companies. Does that mean your hosting is better / worse than these other companies?

Our prices are lower than many other prices you have seen, but our offered features/quality are better than most other companies. We do not offer the cheapest or the highest price but we do offer top quality solutions at a reasonable price.

Do you offer a trial period or a money back guarantee?

We do not offer a trial period or money back guarantee. Not offering the same helps us maintain our industry renowned top quality at reasonable pricing.

Can I choose you to design my site but choose another web host?

Yes you can.

What programs can be used to access Email?

All POP clients can be used such as Outlook Express, Outlook, Netscape mail etc. You can use any program which downloads the files from our Servers onto your computers.

Will I get a dedicated IP address?

Since dedicated IP addresses are limited, they are generally reserved for users needing SSL certificates. Many users think they need a dedicated IP, when in reality most do not.

Can I access my domain without the "www" in front?

Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example: [http://www.your-name.com] or [http://your- name.com] is acceptable, whichever you prefer.

Can I point multiple domain names to my web site?

We can point multiple domains to your web site (after receiving your request), but these must point to the main site, not a sub-folder. We do offer generous multi-site discounts if you need multiple websites.

Can I keep my domain name when I change a host?

Yes, if you own a domain name, then when you need to move to another host, you just need to point your domain's name servers to this new host. If you registered your domain name with a host and you now want to move, you should find your registration records or contact this host and ask them how to control your domain name. If you have a problem, you can usually see the name of the Registrar by performing a "WHOIS" query on your domain name and contact them.

When can I start hosting my site?

If your domain name linked to your hosting package is available/propagated and we've received your payment, your account will be activated same day. Your username and password will be mailed to you along with the control panel link to access and maintain your own website.

Is there a minimum contract term for hosting accounts / dedicated servers?

All hosting accounts / complete websites / dedicated servers require a 1 year minimum contract.

Can my POP accounts be configured as myname@mycompanyname.com?

Yes, the POP accounts will be configured on your domain name.

What is your server’s uptime record?

Since we began hosting, our uptime record has exceeded 99.9%. However, if you wish to host applications / sites with even more exceptional / mission-critical high bandwidth, availability or support requirements we suggest use of dedicated servers.

Will I get adequate Technical support?

Yes, we provide all technical support to our customers through email, telephone and Online Chat assistance.

How much data transfer will I need for my web pages?

You can figure out how much page data transfer you will require by estimating your average page size (including graphics!) and multiplying it by the number of page views you expect to have in a month. For example with an average page size of 50 KB, and around 200 page views per day, you will transfer an average of 300 MB per month. In this case, you should get a plan one step higher than with 300 MB of data transfer limit per month, so you don't have to worry about overstepping your account's limit.

Security Issues

Domain name registration is done using the customer’s name and other required details. All the Id's and Passwords with respect to the domain registration and the website along with 100% control of the website is handed over to the administrator. This is just to address your concerns. We are always there to assist you on your website related issues.

Can I choose you to design my site but choose another web host?

Yes you can.

Will I get my site visitor statistics?

Yes, you will have access to programs that will provide you detailed online information on important aspects of your web-site. Statistics includes how many people have visited your web site on which day? , What browser did they use? , What areas/pages of your website they accessed? , Which search engines and keywords they used to reach your site etc.

Will I have unlimited access to update my pages?

You have unlimited access via FTP / File Manager, 24 hours a day, 7 days a week, 365 days a year.

What are the numbers listed under "space" and "transfer"?

Space is the amount of "stuff" you can put on your web site and is usually listed in megabytes (MB, millions of bytes). One single letter takes up one byte. HTML files are usually rather small but pictures and programs can get quite big. Your scripts, emails and logs will also take up space on your site.

Data is transferred to and from a web server every time someone accesses your web pages / e-mails / etc. Transfer / traffic limit is the amount of data that can be transferred before you reach your monthly limit. Transfer is usually listed in gigabytes (billions of bytes). All our web hosting plans come with generous traffic limits that can suffice most normal websites.